Written by Justin Ensz
Graphic Designer & Webmaster
Email — something almost everyone in a business has. A lot of us send close to 50 or more emails a day to our clients, customers, partners, or colleagues. With so much communication flying back and forth, it is no wonder we may feel too overwhelmed to consider any further potential in email. However, email is a great way to advertise your business and raise interest in potential customers. I am always surprised with the number of emails I receive without, for instance, an email signature- a simple advertisement for any company. In consequence, I am inspired to write about more effective use of email and signatures.
For those of us who are sending email in a business setting and want to take advantage of free advertisement for the company, consider the following tips when sending messages:
Write a subject line that explains what the message is about.
Often we don’t really think when we write a subject line in our email, but a subject is used a lot of times as a sort of index in the mass of what is email. Whenever we have to find an email that has specific information and it is impossible to find, we can guess that the subject line gave no valid information about what the email was about. Email browsers sometimes have a search feature, but it is no fool-proof substitute. My advice when writing a subject line is: think of an index or table of contents. Use the subject line to indicate the subject of the email. This will also help avoid your email appearing as spam.
On replies, answer all of the questions.
When you reply to an email, answer questions or respond appropriately, but after you have written your reply, stop. Do not click “send”. Instead, re-read the original message again to double-check whether all questions have been answered completely. People will be impressed with your thoroughness.
Give a signature. Always.
Always give a signature on your emails. Your name, company’s name, office number, cell number (if you have one), fax number, and website address are all applicable and give you free advertisement for your business. It is like giving your business card out — without you having to remind people that you gave it to them! Your contact information in a signature is pertinent to easily accessible information for your client to reach you.
Advertise through email.
At the end of an email after your signature, you may want to take advantage of advertising your social networking sites such as your blog site, Facebook, Twitter, or LinkedIn. Another thing you may try to add is a featured project or testimonial — something “short and sweet” is more likely to be read. Clientele are also more likely to visit your social networks when they are located right in front of them.
Ensure fonts are websafe.
When you use fonts in your email, keep in mind that the font you see may not be the font that the receiver will see. Always use websafe fonts. Websafe fonts are fonts that are included on most computers. Examples of basics include Arial, Verdana, Times New Roman, or Courier New. If a font is not websafe, you may be missing the target you were trying to hit, and my mis-represent the look your company relies on.
I hope you find this information useful next time you write your email. Happy writing!